Returns & Exchanges
At NiMi Projects, we want you to be completely satisfied with your home curation; therefore, we accept returns on all eligible items within 30 days of delivery. Please ensure that items are returned in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Ship the Item
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing